You've gotta have heart.....

I want everyone to like me.  I understand this is a fault when running a business.  Because I want everyone to like me, I sometimes make decisions that are not necessarily in my company's best interests.  

When someone doesn't like me, then my feelings are hurt - even though (as I am told) it is just business, not meant to be taken personally.  I've been told these feelings have no place in business.   However, I want eStyle Caps to be known as a company with a heart.  So, my company's heart may have a few cracks in it - but it's in the right place!

We need more heart in business these days. 

My philosophy....